Privacy Policy

Effective Date: 5-Mar-2026

South Side Specialties (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through this website. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information when visiting southsidespecialties.com.

This website is operated for users interested in learning more about our landscaping, hardscaping, decking, and landscape design services throughout Northern Virginia.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, fill out a form, request a quote, call us, email us, or otherwise communicate with us through the website. This information may include your name, email address, phone number, project address, service details, and any other information you choose to provide.

We may also collect certain non-personal information automatically when you visit the website. This may include your IP address, browser type, device type, operating system, pages viewed, time spent on the website, referral source, and general website usage data collected through cookies, analytics tools, and similar technologies.

How We Use Your Information

We may use the information we collect to:

  • respond to inquiries and requests;
  • provide estimates, consultations, or service-related communications;
  • operate, maintain, and improve the website;
  • understand how visitors use the website;
  • send updates or marketing communications where permitted by law;
  • protect the security and integrity of the website; and
  • comply with legal obligations.

We do not sell your personal information.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve user experience, understand website traffic, and support website functionality. These technologies may collect information about your browsing activity and device.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

Third-Party Services

We may use third-party service providers to help operate our website and business, including website hosting providers, contact form tools, analytics services, email providers, and spam protection tools. These third parties may have access to information only as necessary to perform services on our behalf or as collected through their own embedded technologies.

Our website may also contain links to third-party websites, including social media platforms such as Twitter, Facebook, and YouTube. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any information.

Contact Forms and Communications

When you submit information through a contact form or by email, we may retain your message and contact details for customer service, scheduling, quoting, recordkeeping, and follow-up purposes. Please do not submit sensitive personal information through the website unless specifically requested and reasonably necessary.

Call Tracking and Direct Contact

If you call us directly at 703-936-2102 or email us at info@southsidespecialties.com, we may keep records of those communications for business, support, and quality purposes.

How We Share Information

We may share information in limited circumstances, including:

  • with service providers who help us operate the website or our business;
  • if required by law, subpoena, court order, or legal process;
  • to protect our rights, property, safety, or the safety of others; or
  • in connection with a business transfer, merger, sale, or restructuring.

Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been submitted by a child under 13, we will take reasonable steps to delete that information.

Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your information. You may also request that we stop using your information for certain communications.

To make a privacy-related request, please contact us using the contact information below. We may need to verify your identity before responding to certain requests.

Do Not Track

Some browsers offer a “Do Not Track” feature. Because there is no uniform industry standard for responding to these signals, this website may not respond to Do Not Track requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after changes are posted means you accept the revised Privacy Policy.

Contact Information

South Side Specialties
Email: info@southsidespecialties.com
Phone: 703-936-2102